[{"data":1,"prerenderedAt":125},["ShallowReactive",2],{"cms-testimonials-content":3,"cms-legal-service-level-agreement":112},[4],[5,20,31,42,53,64,75,86,99],{"title":6,"excerpt":7,"slug":10,"date":11,"modified":12,"readingTime":13,"acf":14,"tags":16,"author":17,"featuredMediaUrl":18,"featuredMedia":18,"content":19},"Sukhy’s Beauty Clinic",{"raw":8,"plain":9},"\u003Cp>Joe did a fantastic job with my Beauty Website. He has the patience of a saint. Very helpful. Recorded me little loom videos to so I was able to edit and add to my website. Highly recommend his work.\u003C\u002Fp>","Joe did a fantastic job with my Beauty Website. He has the patience of a saint. Very helpful. Recorded me little loom videos to so I was able to edit and add to my website. Highly recommend his work.","sukhys-beauty-clinic-2",["Date","2024-02-28T00:00:00.000Z"],["Date","2026-10-24T00:00:00.000Z"],1,{"link":15,"seo_description":15},"",[],"Joe Bailey",null,"\u003Cp class=\"wp-block-paragraph\">Joe did a fantastic job with my Beauty Website. He has the patience of a saint. Very helpful. Recorded me little loom videos to so I was able to edit and add to my website. Highly recommend his work.\u003C\u002Fp>",{"title":21,"excerpt":22,"slug":25,"date":26,"modified":27,"readingTime":13,"acf":28,"tags":29,"author":17,"featuredMediaUrl":18,"featuredMedia":18,"content":30},"Sandra Heath Art",{"raw":23,"plain":24},"\u003Cp>I couldn’t be happier with my wonderful website which has exactly the feel that I was looking for and also the service provided by Joe. He’s created an eye-catching and engaging website showcasing my art and has been incredibly patient, calm and entirely professional throughout the whole process. I thought hard about what I wanted […]\u003C\u002Fp>","I couldn’t be happier with my wonderful website which has exactly the feel that I was looking for and also the service provided by Joe. He’s created an eye-catching and engaging website showcasing my art and has been incredibly patient, calm and entirely professional throughout the whole process. I thought hard about what I wanted […]","sandra-heath-art",["Date","2022-10-10T00:00:00.000Z"],["Date","2026-10-24T00:00:00.000Z"],{"link":15,"seo_description":15},[],"\u003Cp class=\"wp-block-paragraph\">I couldn’t be happier with my wonderful website which has exactly the feel that I was looking for and also the service provided by Joe. He’s created an eye-catching and engaging website showcasing my art and has been incredibly patient, calm and entirely professional throughout the whole process. I thought hard about what I wanted from the website and threw a lot of information at Joe and I’m pleased to report that it didn’t phase him one bit! The service provided has been first class. I would thoroughly recommend the services of Galexia Creative Agency Ltd to anyone looking for a competent and professional website designer.\u003C\u002Fp>",{"title":32,"excerpt":33,"slug":36,"date":37,"modified":38,"readingTime":13,"acf":39,"tags":40,"author":17,"featuredMediaUrl":18,"featuredMedia":18,"content":41},"Local Histories",{"raw":34,"plain":35},"\u003Cp>Joe was very patient with both Tim and I as our IT knowledge is good but not extensive. Joe on the other hand clearly has a lot of expertise in website design and his suggestions and prompts were invaluable. The new website has now been launched and Tim and I are currently working on Phase […]\u003C\u002Fp>","Joe was very patient with both Tim and I as our IT knowledge is good but not extensive. Joe on the other hand clearly has a lot of expertise in website design and his suggestions and prompts were invaluable. The new website has now been launched and Tim and I are currently working on Phase […]","local-histories-2",["Date","2021-07-09T00:00:00.000Z"],["Date","2026-10-24T00:00:00.000Z"],{"link":15,"seo_description":15},[],"\u003Cp class=\"wp-block-paragraph\">Joe was very patient with both Tim and I as our IT knowledge is good but not extensive. Joe on the other hand clearly has a lot of expertise in website design and his suggestions and prompts were invaluable. The new website has now been launched and Tim and I are currently working on Phase 2, looking at ways of reaching a wider audience. We are able to do this now as we have the correct platform in place and feel more confident.\u003C\u002Fp>",{"title":43,"excerpt":44,"slug":47,"date":48,"modified":49,"readingTime":13,"acf":50,"tags":51,"author":17,"featuredMediaUrl":18,"featuredMedia":18,"content":52},"HIHCT",{"raw":45,"plain":46},"\u003Cp>Working with Galexia has been a pleasure. They were responsive to the needs and objectives of our charity’s website and the resulting site we have achieved is to our original four point specification.\u003C\u002Fp>","Working with Galexia has been a pleasure. They were responsive to the needs and objectives of our charity’s website and the resulting site we have achieved is to our original four point specification.","hihct",["Date","2021-06-11T00:00:00.000Z"],["Date","2026-10-24T00:00:00.000Z"],{"link":15,"seo_description":15},[],"\u003Cp class=\"wp-block-paragraph\">Working with Galexia has been a pleasure. They were responsive to the needs and objectives of our charity’s website and the resulting site we have achieved is to our original four point specification.\u003C\u002Fp>",{"title":54,"excerpt":55,"slug":58,"date":59,"modified":60,"readingTime":13,"acf":61,"tags":62,"author":17,"featuredMediaUrl":18,"featuredMedia":18,"content":63},"Elli Cassidy",{"raw":56,"plain":57},"\u003Cp>I had an existing website, but it needed some fixing and it was desperately slow. Joe had everything fixed and running properly the same day (I’d spent days trying to sort it. My site went from crawling to flying (literally!) speed grades of E & Fs improved to A & Bs. Would have no hesitation […]\u003C\u002Fp>","I had an existing website, but it needed some fixing and it was desperately slow. Joe had everything fixed and running properly the same day (I’d spent days trying to sort it. My site went from crawling to flying (literally!) speed grades of E & Fs improved to A & Bs. Would have no hesitation […]","elli-cassidy",["Date","2021-02-25T00:00:00.000Z"],["Date","2026-10-24T00:00:00.000Z"],{"link":15,"seo_description":15},[],"\u003Cp class=\"wp-block-paragraph\">I had an existing website, but it needed some fixing and it was desperately slow. Joe had everything fixed and running properly the same day (I’d spent days trying to sort it. My site went from crawling to flying (literally!) speed grades of E & Fs improved to A & Bs. Would have no hesitation in recommending Galexia.\u003C\u002Fp>",{"title":65,"excerpt":66,"slug":69,"date":70,"modified":71,"readingTime":13,"acf":72,"tags":73,"author":17,"featuredMediaUrl":18,"featuredMedia":18,"content":74},"Southampton Focus",{"raw":67,"plain":68},"\u003Cp>Joe is talented at turning designs into a reality, listens to feedback well and implements changes without questions, as well as being great at suggestions functionality and usability benefits to make sure the site is easy for customers to use.\u003C\u002Fp>","Joe is talented at turning designs into a reality, listens to feedback well and implements changes without questions, as well as being great at suggestions functionality and usability benefits to make sure the site is easy for customers to use.","southampton-focus",["Date","2020-07-28T00:00:00.000Z"],["Date","2026-10-24T00:00:00.000Z"],{"link":15,"seo_description":15},[],"\u003Cp class=\"wp-block-paragraph\">Joe is talented at turning designs into a reality, listens to feedback well and implements changes without questions, as well as being great at suggestions functionality and usability benefits to make sure the site is easy for customers to use.\u003C\u002Fp>",{"title":76,"excerpt":77,"slug":80,"date":81,"modified":82,"readingTime":13,"acf":83,"tags":84,"author":17,"featuredMediaUrl":18,"featuredMedia":18,"content":85},"Disabled People’s Voice",{"raw":78,"plain":79},"\u003Cp>Joe is quick to respond, easy to work with and offered a range of options and advice.\u003C\u002Fp>","Joe is quick to respond, easy to work with and offered a range of options and advice.","disabled-peoples-voice",["Date","2020-07-28T00:00:00.000Z"],["Date","2026-10-24T00:00:00.000Z"],{"link":15,"seo_description":15},[],"\u003Cp class=\"wp-block-paragraph\">Joe is quick to respond, easy to work with and offered a range of options and advice.\u003C\u002Fp>",{"title":87,"excerpt":88,"slug":91,"date":92,"modified":93,"readingTime":13,"acf":94,"tags":95,"author":17,"featuredMediaUrl":96,"featuredMedia":97,"content":98},"Therfield Village Pre-School",{"raw":89,"plain":90},"\u003Cp>Galexia transformed our outdated website making it far more accessible and increasing our retention and visibility in a competitive market. They have offered continuous support in maintaining our website and emails. The website forms part of our cohesive brand identity that Galexia helped create.\u003C\u002Fp>","Galexia transformed our outdated website making it far more accessible and increasing our retention and visibility in a competitive market. They have offered continuous support in maintaining our website and emails. The website forms part of our cohesive brand identity that Galexia helped create.","therfield-village-pre-school",["Date","2020-07-06T00:00:00.000Z"],["Date","2026-10-24T00:00:00.000Z"],{"link":15,"seo_description":15},[],"https:\u002F\u002Fcms.galexia.agency\u002Fmedia\u002F3b3374edda34833de99fcc7b2cc3debec440f079235154c19b8b2395dd9209a6\u002F3b3374edda34833d-square-logo-2.png","https:\u002F\u002Fgalexia.agency\u002Fcdn-cgi\u002Fimage\u002Fformat=auto,quality=80,fit=scale-down,width=1200\u002Fhttps:\u002F\u002Fcms.galexia.agency\u002Fmedia\u002F3b3374edda34833de99fcc7b2cc3debec440f079235154c19b8b2395dd9209a6\u002F3b3374edda34833d-square-logo-2.png","\u003Cp class=\"wp-block-paragraph\">Galexia transformed our outdated website making it far more accessible and increasing our retention and visibility in a competitive market. They have offered continuous support in maintaining our website and emails. The website forms part of our cohesive brand identity that Galexia helped create.\u003C\u002Fp>",{"title":100,"excerpt":101,"slug":104,"date":105,"modified":106,"readingTime":13,"acf":107,"tags":108,"author":17,"featuredMediaUrl":109,"featuredMedia":110,"content":111},"Don’s Discs",{"raw":102,"plain":103},"\u003Cp>Galexia formed my brand identity. They worked with me on creating a Style Guide, Colour Palette, and my logo, which I love. I needed some heavy customisation to WooCommerce, a popular WordPress e-commerce plugin, which they happily helped with. If you need an e-commerce site, look no further.\u003C\u002Fp>","Galexia formed my brand identity. They worked with me on creating a Style Guide, Colour Palette, and my logo, which I love. I needed some heavy customisation to WooCommerce, a popular WordPress e-commerce plugin, which they happily helped with. If you need an e-commerce site, look no further.","dons-discs",["Date","2020-07-06T00:00:00.000Z"],["Date","2026-10-24T00:00:00.000Z"],{"link":15,"seo_description":15},[],"https:\u002F\u002Fcms.galexia.agency\u002Fmedia\u002F40a5cc767cf33f13562af405bd612a18c6b8902e465b2671063db8884fb0f3aa\u002F40a5cc767cf33f13-Square_Logo.png","https:\u002F\u002Fgalexia.agency\u002Fcdn-cgi\u002Fimage\u002Fformat=auto,quality=80,fit=scale-down,width=1200\u002Fhttps:\u002F\u002Fcms.galexia.agency\u002Fmedia\u002F40a5cc767cf33f13562af405bd612a18c6b8902e465b2671063db8884fb0f3aa\u002F40a5cc767cf33f13-Square_Logo.png","\u003Cp class=\"wp-block-paragraph\">Galexia formed my brand identity. They worked with me on creating a Style Guide, Colour Palette, and my logo, which I love. I needed some heavy customisation to WooCommerce, a popular WordPress e-commerce plugin, which they happily helped with. If you need an e-commerce site, look no further.\u003C\u002Fp>",{"title":113,"excerpt":114,"slug":117,"rawDate":118,"date":119,"modified":120,"content":121,"readingTime":122,"acf":123,"tags":124,"author":17,"featuredMediaUrl":18,"featuredMedia":18},"Service Level Agreement",{"raw":115,"plain":116},"\u003Cp>Galexia Creative Agency Ltd provides managed WordPress hosting and is pleased to support it with this Service Level Agreement (“SLA”). This SLA is hereby incorporated into the Terms of Service and made a part of it. Terms not defined in this SLA have the definitions set out in our Terms of Service. The remedies set […]\u003C\u002Fp>","Galexia Creative Agency Ltd provides managed WordPress hosting and is pleased to support it with this Service Level Agreement (“SLA”). This SLA is hereby incorporated into the Terms of Service and made a part of it. Terms not defined in this SLA have the definitions set out in our Terms of Service. The remedies set […]","service-level-agreement","2020-10-16T19:59:03",["Date","2020-10-16T00:00:00.000Z"],["Date","2026-10-24T00:00:00.000Z"],"\u003Cp class=\"wp-block-paragraph\">Galexia Creative Agency Ltd provides managed WordPress hosting and is pleased to support it with this Service Level Agreement (“SLA”). This SLA is hereby incorporated into the Terms of Service and made a part of it. Terms not defined in this SLA have the definitions set out in our Terms of Service. The remedies set out in this SLA are Client’s sole and exclusive remedy for issues covered by the SLA.\u003C\u002Fp>\n\n\n\n\u003Cp class=\"wp-block-paragraph\">We reserve the right to make changes to this SLA at any time at our sole discretion. If we make changes to this SLA, we will provide notice of such changes by revising the date at the top of this SLA. Your continued use of our Services following notification of changes will constitute your acceptance of such changes. Please periodically review this SLA and check for any updates.\u003C\u002Fp>\n\n\n\n\u003Ch2 class=\"wp-block-heading\">Definitions\u003C\u002Fh2>\n\n\n\n\u003Cul class=\"wp-block-list\">\u003Cli>\u003Cp>\u003Cstrong>Necessary Services\u003C\u002Fstrong> means the portions of the Service that must be operational in order for any Client Website hosted on our platform to be accessible over Hypertext Transfer Protocol (HTTP). The \u003Cstrong>Necessary Services\u003C\u002Fstrong> do not include any systems, websites, or services external to Galexia Creative Agency Ltd, our support system, our website, SSH \u002F SFTP access, or any other part of the Service which is not strictly necessary in order for Client Websites to remain accessible.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Signup Date\u003C\u002Fstrong> means the date on which you subscribe to a hosting plan.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Monthly Renewal Date\u003C\u002Fstrong> means the same numerical date as the \u003Cstrong>Signup Date\u003C\u002Fstrong> in each month after the \u003Cstrong>Signup Date\u003C\u002Fstrong>. For example, if the \u003Cstrong>Signup Date\u003C\u002Fstrong> is September 15, then the next \u003Cstrong>Monthly Renewal Date\u003C\u002Fstrong> will be October 15.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Monthly Billing Period\u003C\u002Fstrong> means the time period from the \u003Cstrong>Signup Date\u003C\u002Fstrong> until the day before the first \u003Cstrong>Monthly Renewal Date\u003C\u002Fstrong>, and from the \u003Cstrong>Monthly Renewal Date\u003C\u002Fstrong> until the day before the next \u003Cstrong>Monthly Renewal Date\u003C\u002Fstrong>. For example, if the \u003Cstrong>Signup Date\u003C\u002Fstrong> is September 15, then the \u003Cstrong>Monthly Billing Period\u003C\u002Fstrong> is September 15 through October 14, and the next \u003Cstrong>Monthly Billing Period\u003C\u002Fstrong> is October 15 through November 14, etc.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Downtime\u003C\u002Fstrong> means any period of time in which the \u003Cstrong>Necessary Services\u003C\u002Fstrong> are unavailable to the Client.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Covered Downtime\u003C\u002Fstrong> means the total duration in minutes of \u003Cstrong>Downtime\u003C\u002Fstrong> occurring during a \u003Cstrong>Monthly Billing Period\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Maintenance Period\u003C\u002Fstrong> means Sunday, 4 am to 6 am GMT.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Effective Plan\u003C\u002Fstrong> means the active hosting plan at the time Downtime occurs.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Monthly Plan Value\u003C\u002Fstrong> means (a) for Clients on a monthly billing cycle, the Fee paid for the Effective Plan, and (b) for Clients on an annual billing cycle, the Fee paid for the Effective Plan divided by 12. The \u003Cstrong>Monthly Plan Value\u003C\u002Fstrong> excludes any other fee or amount, such as but not limited to, paid add-ons, overages, and transfer fees.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Uptime Guarantee\u003C\u002Fstrong> means the \u003Cstrong>Necessary Services\u003C\u002Fstrong> will be available at least 98% of the time during each \u003Cstrong>Monthly Billing Period\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>SLA Credit\u003C\u002Fstrong> means the credit as described in this SLA which is applied to subsequent invoices because we did not meet our Uptime Guarantee.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\n\n\n\n\u003Ch2 class=\"wp-block-heading\">How SLA Credits will be calculated\u003C\u002Fh2>\n\n\n\n\u003Cp class=\"wp-block-paragraph\">In order to determine whether our Uptime Guarantee has been met, \u003Cstrong>Covered Downtime\u003C\u002Fstrong> shall be compared to the amount of time in a normal 30-day period (43,200 minutes). If \u003Cstrong>Covered Downtime\u003C\u002Fstrong> exceeds 864 minutes (2% of the amount of time in a normal 30-day period) it shall be determined that the Uptime Guarantee was not met.\u003C\u002Fp>\n\n\n\n\u003Cp class=\"wp-block-paragraph\">If we fail to meet the Uptime Guarantee, upon request you will receive SLA Credits equal to five percent (5%) of your \u003Cstrong>Monthly Plan Value\u003C\u002Fstrong> for each full hour (60 minutes) of \u003Cstrong>Covered Downtime\u003C\u002Fstrong>. \u003Cstrong>Covered Downtime\u003C\u002Fstrong> shall be calculated based on our monitoring.\u003C\u002Fp>\n\n\n\n\u003Cp class=\"wp-block-paragraph\">For example purposes only:\u003C\u002Fp>\n\n\n\n\u003Cul class=\"wp-block-list\">\u003Cli>If the \u003Cstrong>Covered Downtime\u003C\u002Fstrong> is 59 minutes, you will not receive any SLA Credit.\u003C\u002Fli>\u003Cli>If the \u003Cstrong>Covered Downtime\u003C\u002Fstrong> is a full hour (60 minutes), then you will receive SLA Credit equal to 5% of your \u003Cstrong>Monthly Plan Value\u003C\u002Fstrong> on your next invoice.\u003C\u002Fli>\u003Cli>If the \u003Cstrong>Covered Downtime\u003C\u002Fstrong> is 119 minutes, you will receive SLA Credit equal to 5% of your \u003Cstrong>Monthly Plan Value\u003C\u002Fstrong> on your next invoice.\u003C\u002Fli>\u003Cli>If the \u003Cstrong>Covered Downtime\u003C\u002Fstrong> is 2 full hours (120 minutes), then you will receive SLA Credit equal to 10% of your \u003Cstrong>Monthly Plan Value\u003C\u002Fstrong> on your next invoice.\u003C\u002Fli>\u003C\u002Ful>\n\n\n\n\u003Cp class=\"wp-block-paragraph\">If you switch hosting plans during the \u003Cstrong>Monthly Billing Period\u003C\u002Fstrong>, your \u003Cstrong>Monthly Plan Value\u003C\u002Fstrong> shall be calculated based on the amount of time spent on each plan during the \u003Cstrong>Monthly Billing Period\u003C\u002Fstrong>. For example, in a \u003Cstrong>Monthly Billing Period\u003C\u002Fstrong> consisting of 30 days, if you spent 10 days on a plan costing £10 per month and 20 days on a plan costing £15 per month, the \u003Cstrong>Monthly Plan Value\u003C\u002Fstrong> would be £13.33 ( [£10 \u002F 30 x 10] + [£15 \u002F 30 x 20] ) and SLA credits would be issued based on the adjusted \u003Cstrong>Monthly Plan Value\u003C\u002Fstrong> of £13.33.\u003C\u002Fp>\n\n\n\n\u003Ch2 class=\"wp-block-heading\">How you will receive SLA Credits\u003C\u002Fh2>\n\n\n\n\u003Cp class=\"wp-block-paragraph\">In order to receive SLA Credits, you must submit a request for SLA Credits by emailing us at \u003Ca href=\"mailto:info@galexia.agency\">info@galexia.agency\u003C\u002Fa> no later than the end of \u003Cstrong>Monthly Billing Period\u003C\u002Fstrong> which follows the \u003Cstrong>Monthly Billing Period\u003C\u002Fstrong> in which we fail to meet our Uptime Guarantee.\u003C\u002Fp>\n\n\n\n\u003Cp class=\"wp-block-paragraph\">SLA Credits shall be applied to future invoices. SLA Credits will not exceed the \u003Cstrong>Monthly Plan Value\u003C\u002Fstrong> for the month in which we failed to meet our Uptime Guarantee and will not be paid in cash. If you terminate the Services or Agreement before the SLA Credit is applied, you will not receive the SLA Credit.\u003C\u002Fp>\n\n\n\n\u003Ch2 class=\"wp-block-heading\">When you will not receive an SLA Credit\u003C\u002Fh2>\n\n\n\n\u003Cp class=\"wp-block-paragraph\">\u003Cstrong>Downtime\u003C\u002Fstrong> caused by any of the following circumstances, as determined at our sole discretion, shall not be included in the \u003Cstrong>Covered Downtime\u003C\u002Fstrong> and shall not be eligible for SLA Credit:\u003C\u002Fp>\n\n\n\n\u003Cul class=\"wp-block-list\">\u003Cli>Any maintenance performed during the Maintenance Period,\u003C\u002Fli>\u003Cli>Emergency maintenance performed at any time,\u003C\u002Fli>\u003Cli>Scheduled outages,\u003C\u002Fli>\u003Cli>Force majeure events, including but not limited to, acts of nature (fire, flood, earthquake, storm, or other natural disaster), acts of war (invasion, hostilities, rebellion, revolution, insurrection, terrorist activities, and other hostile activities), actions taken by governments (sanction, blockage, embargo, and other governmental action), labour disputes (strike, lockout, or any similar dispute), failure of power sources, outages caused by external service providers, and any other event which we cannot reasonably anticipate, prevent, control, or avoid,\u003C\u002Fli>\u003Cli>Traffic reaching a Client Website that exceeds the capabilities of the Client Website, the Client’s hosting plan, or the Services,\u003C\u002Fli>\u003Cli>Client breach of the Terms of Service or any other policies, terms, or agreements applicable to Client,\u003C\u002Fli>\u003Cli>Client machine access problems,\u003C\u002Fli>\u003Cli>Client authored code,\u003C\u002Fli>\u003Cli>Changes to the Service by parties other than Galexia Creative Agency Ltd.\u003C\u002Fli>\u003C\u002Ful>\n\n\n\n\u003Cp class=\"wp-block-paragraph\">This agreement is effective as of \u003Cstrong>2 September 2020\u003C\u002Fstrong>.\u003C\u002Fp>",6,{"link":15,"seo_description":15},[],1793747113175]