Discord For Business
Why would a business team start using a platform made for gamers?
Discord is renowned for being the number one communication platform for gamers. However, Train In Blocks has recently switched to Discord from Slack and Microsoft Teams and created Discord servers for the business. This article will explore why you should consider using Discord for business.
Why Should You Use Discord for Business?
Discord’s main benefit is its base product is 100% free, even for businesses. Text, voice, and video chat, along with screen sharing, are, likewise entirely free. You can create a Discord account, build a server, and add others to it with a Discord invite link for no cost.
Overall, Discord is a great communication platform for teams that work from home or need to contact each other outside of normal business hours.
Set up your Discord Server for Business
Like Slack, Discord servers are divided into channels. Discord specifically has both text and voice channels so you can jump into a call with someone while still messaging others. From voice channels, you can also video call or share your screen (more on that below). Channels can be grouped into categories, as shown below:
Organizing your Discord business server into categories and channels helps keep the conversation in a given channel on-topic and can be used to organize your team’s workflow. For example, you could create a category called “Marketing” in your Discord server for the marketing team in your business and then create different voice and text channels under this category for different projects. This way, your marketing team can still communicate with other team members while having their own space instead of creating a separate Discord marketing server. This makes Discord a great project management tool.
Channels can be made private so that only certain members are allowed in, so higher-ups in your work team can have private conversations about sensitive topics before informing everyone else. You can also make each channel on your Discord server private to ensure each team can access their information and no one else’s.
How to Use Discord Screen Share (And Why Your Business Should)
Screen sharing on Discord allows you to share important information on your computer screen with the rest of your team. To screen share, first enter a voice channel, then click on the screen share button at the bottom right of your screen. From there, choose which tab to share.
Others can view your live stream by joining the voice channel and then clicking on your name. While in a live stream, everyone on the voice channel can still speak with one another. Up to 25 people can attend a meeting, making Discord screen share a perfect way to share ideas with your team.
How Train In Blocks powered up their workflow with Discord Bots
Train In Blocks uses many internal tools to make collaboration easier, such as G-Suite, Jira, and Stripe. Many of you who use Slack will be familiar with Slack Webhooks which let other services notify Slack of an event and add it as a message in a channel. Discord has a similar feature with their bots platform. Train In Blocks set a bot up with Zapier to notify the team every time an email comes into their company inbox; firstname.lastname@example.org. This means staff are notified instantly, without having to be logged in to the Gmail account and worry about sharing passwords.
Discord for business is especially useful for collaborating quickly which is a must in the modern workplace where most staff work from home.
We at Galexia believe there is serious potential for Discord to become a major business tool for many other organisations in the future, and early adopters will certainly have an advantage.
You can follow along with all that Train In Blocks gets up to on their blog.