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Acceptable Use Policy

Last updated: 16 October 2020.

This Acceptable Use Policy (this “AUP”) describes material and activities that are not allowed in connection with the Services offered by Galexia Creative Agency Ltd. This AUP is not exhaustive, and Galexia Creative Agency Ltd reserves the right to take remedial action in connection with content or uses that are not specifically described below.

You are responsible for violations of this AUP by anyone using your account with your permission or on an unauthorized basis. You are also responsible for violations of this AUP by Your Users. Your use of the Services to assist another person in an activity that would violate this AUP if performed by you is a violation of the AUP. We may modify this AUP at any time by posting a revised version on the Galexia Creative Agency Ltd Websites and/or Services.

All capitalized and formally defined terms in this AUP have the same meaning as in the Terms of Service.

Illegal or Abusive Activity or Content

You may not use the Services for any unlawful or abusive purpose. Prohibited activities include:

  • Illegal Activities. Any use of the Services to engage in, further, promote or encourage illegal conduct or activities, including the dissemination of content that has been determined by a court of competent jurisdiction to be unlawful.
  • Fraudulent or Harmful Activities. Engaging in activities that is deceptive or harmful to others, or that would harm Galexia Creative Agency Ltd’s operations or reputation, including offering or disseminating fraudulent goods, services, schemes, or promotions (e.g., make-money-fast schemes, Ponzi and pyramid schemes, phishing, or pharming), deceptively impersonating another person or entity, or engaging in other fraudulent or misleading practices.
  • Violation of Intellectual Property Rights. Using the Services in a manner that violates, infringes on or misappropriates the intellectual property or proprietary rights of any third party, including without limitation any rights in or to copyright, patent, trademark, trade secret, privacy or publicity, and publishing content intended to assist others in unlawfully circumventing technical measures intended to protect any such rights.
  • Unlawful Pornography. Disseminating child pornography or depictions of nudity or sexual activity obtained or disseminated without the consent of those depicted (e.g., “revenge pornography”).
  • Violent, Harassing, or Abusive Content. Content that incites or threatens violence against any person, promotes terrorism, is intended to harass, abuse or invade the privacy of any individual creates a risk to the physical safety or health of any individual or to public safety or health, or that threatens or encourages harm on the basis of race, ethnicity, national origin, religion, caste, sexual orientation, sex, gender, gender identity, serious disease or disability, or immigration status.
  • Controlled Substances. Unlawfully selling or distributing controlled substances, including but not limited to any illegal or prescription drugs.

High-Risk Use

You may not use the Services in any circumstance or fashion where a failure of the Services could result in death or physical injury.

Security Violations

You may not use the Services to violate the security or integrity of any network, computer or communications system, software application, or network or computing device (each, a “System”). Prohibited activities include:

  • Harmful Software. Content, software, or any other technology that may damage, interfere with, surreptitiously intercept, or expropriate any computer system, program, or data, including any viruses, malware, spyware, adware, Trojan horses, worms, or time bombs.
  • Unauthorized Access. Accessing or using any System without permission, including attempting to probe, scan, or test the vulnerability of a System or to breach any security or authentication measures used by a System.
  • Interception. Monitoring of data or traffic on a System without permission.
  • Falsification of Origin. Using fake or misleading TCP-IP packet headers, e-mail headers, or any part of a message describing its origin or route. This prohibition does not include the use of aliases or anonymous remailers.

Regulated and Sensitive Information

It is possible to run an e-commerce site on our platform, provided that you follow some best practices that prevent credit card information from being processed or stored on our platform. You are not permitted to use or cause the Services to store or process sensitive or otherwise regulated health or financial information, including Protected Health Information (as that term is defined under HIPAA), cardholder data protected under PCI DSS regulations (such as credit or debit card data), or other financial data (including any financial account details). You acknowledge and agree that we are not responsible for any liabilities arising from your violation of this restriction.

Spam

If you use the Services to transmit email, you must do so responsibly. Sending or promoting spam using the Services is prohibited and may result in immediate termination of services. We consider spam to be the transmission of any email messages that are in violation of the most recent regulations issued by the Federal Trade Commission implementing the CAN-SPAM Act or, if you are sending emails to non-domestic end users, any foreign equivalent thereof. In addition, and at our discretion, we may place limits on the number of outbound messages you send if our review indicates that you are jeopardizing our network stability. Without limiting any other rights we may have, the parties agree that should you breach this section by sending spam it would be difficult to determine actual damages.

Network Abuse

You may not make network connections to any users, hosts, or networks unless you have permission to communicate with them. Prohibited activities include:

  • Monitoring or Crawling. Monitoring or crawling of a System that impairs or disrupts the System being monitored or crawled, or other harvesting or scraping of any content of the Services.
  • Deceitful Actions. Introducing intentionally, knowingly or recklessly, any virus or other contaminating code into the Service, or collecting, transmitting, or using information, including email addresses, screen names or other identifiers, by deceit or covert means (such as phishing, Internet scamming, password robbery, spidering, and harvesting).
  • Intentional Interference. Interfering with the proper functioning of any System, including any deliberate attempt to overload a system by mail bombing, news bombing, broadcast attacks, flooding techniques, or conducting a denial of service (“DoS”) attack.
  • Operation of Certain Network Services. Operating open proxies, open mail relays, open recursive domain name servers, Tor exit nodes, or other similar network services.
  • Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on a System, such as access limits and storage restrictions.
  • Retaliation Against Galexia Creative Agency Ltd. Any conduct that is likely to result in retaliation against Galexia Creative Agency Ltd, including the Services, or Galexia Creative Agency Ltd’s employees, officers or other agents, including engaging in behaviour that results in any Galexia Creative Agency Ltd server being the target of a DoS attack.
  • Withholding Identity. Any activity intended to withhold or cloak identity or contact information, including the omission, deletion, forgery or misreporting of any transmission or identification information, such as return mailing and IP addresses.
  • Mining of Cryptocurrencies. Mining any cryptocurrency, including but not limited to BitCoin or any similar currency, without explicit written permission.

Vulnerability Testing

You may not attempt to probe, scan, penetrate, or test the vulnerability of a Galexia Creative Agency Ltd system or network, or to breach the Galexia Creative Agency Ltd security or authentication measures, whether by passive or intrusive techniques or conduct any security or malware research on or using the Services, without Galexia Creative Agency Ltd’s prior written consent.

Excessive Use of Shared System Resources

You may not use any shared System provided by Galexia Creative Agency Ltd in a way that unnecessarily interferes with the normal operation of the shared System, or that consumes a disproportionate share of the resources of the System. For example, we may require you to repair coding abnormalities in your cloud-hosted code if it unnecessarily conflicts with other customers’ use of the Services. You agree that we may quarantine or delete any data stored on a shared System if the data is infected with a virus, or is otherwise corrupted, and has the potential to infect or corrupt the System or other customers’ data that is stored on the same system.

Other

You must have valid and current information on file with your domain name registrar for any domain hosted on the Galexia Creative Agency Ltd network. You may only use IP addresses assigned to you by Galexia Creative Agency Ltd in connection with your Galexia Creative Agency Ltd Service. You agree that if you register a DNS record or zone on Galexia Creative Agency Ltd-managed or operated DNS servers or services for a domain of which you are not the registrant or administrative contact according to the registrars’ WHOIS system, that, upon request from the registrant or administrative contact according to the registrars’ WHOIS system, Galexia Creative Agency Ltd may modify, transfer, or delete such records or zone.

Our Monitoring and Enforcement

We reserve the right, but have no obligation, to investigate any suspected violation of this AUP or misuse of the Services about which we have actual knowledge. In connection with such investigations, we may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Such reporting may include disclosing, reviewing and preserving appropriate customer information consistent with applicable law. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this AUP.

Consequences of Violation of AUP

If we determine, in our discretion, that you have violated this AUP, we may remove, disable access to, or modify any content or resource and/or to suspend or terminate your use of the Services. Our right to suspend or terminate your use of the Services applies even if a violation is committed unintentionally or without your authorization. Such right is not an obligation on us to act at any given time or with respect to any given Subscriber, and we may exercise such right at any time within our sole discretion.

Reporting of Violations of this AUP

If you become aware of any suspected violation of this AUP, please notify us by providing a full explanation of the bases for the violation. We may request your assistance to help stop or remedy the violation. To report any violation of this AUP or make related inquiries, please contact us at info@galexia.agency.

Changes to this AUP

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you and form part of your contract with us. Some of the provisions contained in this Acceptable Use Policy may also be superseded by provisions or notices published elsewhere on our site.

This policy is effective as of 2 September 2020.

GALEX A

Telephone

07521 491222

Email

info@galexia.agency

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Joe did a fantastic job with my Beauty Website. He has the patience of a saint. Very helpful. Recorded me little loom videos to so I was able to edit and add to my website. Highly recommend his work.

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I couldn’t be happier with my wonderful website which has exactly the feel that I was looking for and also the service provided by Joe. He’s created an eye-catching and engaging website showcasing my art and has been incredibly patient, calm and entirely professional throughout the whole process. I thought hard about what I wanted from the website and threw a lot of information at Joe and I’m pleased to report that it didn’t phase him one bit! The service provided has been first class. I would thoroughly recommend the services of Galexia Creative Agency Ltd to anyone looking for a competent and professional website designer.

- Sandra Heath Art

Joe was very patient with both Tim and I as our IT knowledge is good but not extensive. Joe on the other hand clearly has a lot of expertise in website design and his suggestions and prompts were invaluable. The new website has now been launched and Tim and I are currently working on Phase 2, looking at ways of reaching a wider audience. We are able to do this now as we have the correct platform in place and feel more confident.

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Working with Galexia has been a pleasure. They were responsive to the needs and objectives of our charity’s website and the resulting site we have achieved is to our original four point specification.

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I had an existing website, but it needed some fixing and it was desperately slow. Joe had everything fixed and running properly the same day (I’d spent days trying to sort it. My site went from crawling to flying (literally!) speed grades of E & Fs improved to A & Bs. Would have no hesitation in recommending Galexia.

- Elli Cassidy

Joe is talented at turning designs into a reality, listens to feedback well and implements changes without questions, as well as being great at suggestions functionality and usability benefits to make sure the site is easy for customers to use.

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Joe is quick to respond, easy to work with and offered a range of options and advice.

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Galexia transformed our outdated website making it far more accessible and increasing our retention and visibility in a competitive market. They have offered continuous support in maintaining our website and emails. The website forms part of our cohesive brand identity that Galexia helped create.

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